What is end of support?
After 12 years, support for Windows XP
will end on April 8, 2014. There will be no more security updates or
technical support for the Windows XP operating system. It is very
important that customers and partners migrate to a modern operating
system such as Windows 8.1. Customers moving to a modern operating
system will benefit from dramatically enhanced security, broad device
choice for a mobile workforce, higher user productivity, and a lower
total cost of ownership through improved management capabilities.
Support for Office 2003 also ends on April 8, 2014.
What does this mean?
It
means you should take action. After April 8, 2014, Microsoft will no
longer provide security updates or technical support for Windows XP.
Security updates patch vulnerabilities that may be exploited by malware
and help keep users and their data safer. PCs running Windows XP after
April 8, 2014, should not be considered to be protected, and it is
important that you migrate to a current supported operating system –
such as Windows 8.1 – so you can receive regular security updates to
protect their computer from malicious attacks.
How do I migrate off Windows XP?
Enterprise Customers:
Microsoft
offers large organizations (500+ employees) in-depth technical
resources, tools, and expert guidance to ease the deployment and
management of Windows, Office and Internet Explorer products and
technologies. To learn more about migration and deployment programs,
please contact your Microsoft sales representative orCertified Microsoft
Partner. Learn how to pilot and deploy a modern desktop yourself by
visiting the Windows 8.1 Springboard Series.
Small to Medium Business:
There
are many options for small and medium businesses considering moving to a
modern PC with the latest productivity and collaboration tools. Small
to mid-size organizations (<500 employees) should locate a Microsoft
Certified Partner to understand the best options to meet their business
needs. If your current PC meets the system requirements for Windows
7 or Windows 8.1, you can buy Windows 7 Professional or Windows 8.1 Pro
from a local retailer or Microsoft Certified Partner. If your PC does
not meet system requirements, consider purchasing a new business PC with
Windows 8.1 Pro.
Home PC Users:
To stay protected after support ends, you have some options. The first option is to upgrade your current PC. Very
few older computers will be able to run Windows 8.1, which is the
latest version of Windows. We recommend that you download and run
the Windows Upgrade Assistant to check if your PC meets the system
requirementsfor Windows 8.1 and then follow the steps in the tutorial to
upgrade if your PC is able. For more detailed information, read the
FAQ. You can also purchase a new PC. If your current PC
can't run Windows 8.1, it might be time to consider shopping for a new
one. Be sure to explore our great selection of new PCs. They're more
powerful, light weight, and stylish than ever before—and with an average
price that's considerably less expensive than the average PC was 10
years ago.
Potential risks of staying with Windows XP
Running Windows XP SP3 in your environment after April 8, 2104 may expose you to potential risks, such as:
Security:
Without
critical Windows XP security updates, your PC may become vulnerable to
harmful viruses, spyware, and other malicious software which can steal
or damage your business data and information. Anti-virus software will
also not be able to fully protect you once Windows XP itself is
unsupported.
Compliance:
Businesses
that are governed by regulatory obligations such as HIPAA may find that
they are no longer able to satisfy compliance requirements. More
information on HHS’s view on the security requirements for information
systems that contain electronic protected health information (e-PHI) can
be found here (HHS HIPAA FAQ - Security Rule).
Lack of Independent Software Vendor (ISV) Support:
Many
software vendors will no longer support their products running on
Windows XP as they are unable to receive Windows XP updates. For
example, the new Office takes advantage of the modern Windows and will
not run on Windows XP.
Hardware Manufacturer support:
Most
PC hardware manufacturers will stop supporting Windows XP on existing
and new hardware. This will also mean that drivers required to run
Windows XP on new hardware may not be available.
Frequently Asked Questions
Can Windows XP still be activated after April 8, 2014?
Windows
XP can still be installed and activated after end of support. Computers
running Windows XP will still work but they won’t receive any Microsoft
Updates or be able to leverage technical support. Activations will
still be required for retail installations of Windows XP after this date
as well.
Can Windows XP Mode in Windows 7 still be used in Windows XP?
Windows XP Mode follows the same support lifecycle as Windows XP, extended support will end April 8, 2014.
Will MED-V be supported after April 8, 2014?
Windows XP used with MED-V follows the same support cycle as Windows XP, support ends April 8th, 2014.
Will Microsoft Security Essentials be supported after April 8, 2014?
Microsoft
Security Essentials will not be available for download on Windows XP
after April 8, 2014. If you already have Microsoft Security Essentials
installed, you will continue to receive anti-malware signature updates
through July 14, 2015. However, please note that PCs running Windows XP
after April 8, 2014 should not be considered protected.
Will Microsoft's Malicious Software Removal Tool be supported after April 8, 2014?
Microsoft's
Malicious Software Removal Tool is aligned with the company's
anti-malware engines and signatures, and as such the removal tool will
continue to be provided for Windows XP through July 14, 2015. However,
any PC running Windows XP after April 8, 2014 should not be considered
protected as there will be no security updates for the Windows XP
operating system.
Will System Center, Windows Intune, and Microsoft Deployment Toolkit still support Windows XP?
While
customers may continue to use System Center, Windows Intune, and the
Microsoft Deployment Toolkit to manage and deploy Windows XP past April
8, 2014, those products will no longer support Windows XP, and any
technical issues which may arise will not be addressed.
What about Windows XP Embedded?
See the Windows Embedded product lifecycle page and Microsoft Support for more information on Windows XP Embedded lifecycles.
Will existing updates still be available via Windows Update after April 8, 2014?
Yes, all existing Windows XP updates and fixes will still be available via Windows Update and WSUS.
Will Internet Explorer 8 still be supported on Windows XP?
As
a component of Windows, Internet Explorer follows the support lifecycle
of the Windows operating system on which it is installed on. More
information is available atMicrosoft Support.
Which machines will receive the Windows XP End of Support notification?
The
notification will be sent to users of Windows XP Home and Windows XP
Professional who have elected to receive updates via Windows Update.
Users in organizations using Windows Server Update Services (WSUS),
System Center Configuration Manager, or Windows Intune will not receive
the Windows XP end of support notification.
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