IBM to open a new research lab in Bangalore
Global
IT major IBM Friday announced investing $100 million to set eight new
labs worldwide, including one in India for enabling its clients work
with experts in design, mobile and digital marketing. “We will open the
new labs in Bangalore, Beijing, Groningen (Netherlands), London,
Melbourne, New York, Sao Paulo and Shanghai to provide our clients an
opportunity to work with our researchers and consultants on design, data
and analytics,” the US-based company said in a statement.
The
company also plans to hire about 1,000 employees for the labs to help
its clients develop personalized models of engagement through the
consulting model fusing strategy, data and design.
“The
new interactive labs will make multi-discipline experts available to
help companies recreate their customer experience,” IBM global business
services vice-president Bridget van Kralingen said in the statement.
Multi-discipline
teams in the labs will analyze business challenges and jointly develop
solutions that integrate next-generation mobile, social, analytics and
cloud technologies. “As our clients redefine how they engage with their
customers or employees, they discover that the traditional digital
agency model has limits. We are closing these gaps by integrating our
world-class design and research with our strength in big data,”
Kralingen noted.
The
company plans to open additional labs in future to support the global
demand for data-driven experiences. As hallmarks of its consulting
practice, the new labs will enable companies to engage with their
customers in new ways.
“Our
researchers are developing capabilities to harness the value of data to
help clients create personalized experiences, while designers are
working with clients to develop the design that makes a difference in
business outcomes,” Kralingen said.
Posted By : Gizmeon
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