Motorola
re-entered the Indian market with its popular Moto series, sold
exclusively on Flipkart. It was soon followed by Xiaomi and OnePlus and
several others who opted for online channels. Recent reports claim
Xiaomi plans to go offline, but looks like Mototrola has no such plans.
According
to a report by The Times of India, Amit Boni, the India business head
of Motorola said the company would continue its exclusive partnership
with Flipkart and has ‘no immediate plan to sell its smartphones through
retail stores’ here.
He said that a company looks into other sales channels only when their current channel isn’t ‘sound enough’.
Though
the company doesn’t plan to go offline, it has opened the first ‘Moto
Care’ flagship center in India. Located on Jayanagar road, Bangalore,
the Moto Care center is spread across 3000 sq. ft. and claims to provide
best-in-class service and support to customers.
It
comes with a service and support area, offering users a walk-in service
experience with highly trained support staff. There’s also an
Experience Zone that will allow consumers to experience the product.
This area at the centre will showcase the entire product portfolio –
Moto X (including leather and wood versions), Moto G, Moto E, Moto
Turbo, Motorola Nexus and Moto 360. It will further guide users on how
to purchase the device via Flipkart.
Posted by : Gizmeon
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